This application is using to monitor all on-line calls using the company’s gateways. It shows the calls detail useful for operators and customer service.

Other Functions:

• Find Pin history
• Trace a Pin: to check out weather or not a pin status is locked
• Refresh Mode: Automatically or Manual
• Setting Unlock Mode: it sets the locked pins how to be test and how they would be released
• Summary On-line reports:
  • Total On-Line Calls
  • On-Line Services
  • Gateway’s Load
  • Provider’s Load
  • Monthly Services activity
  • Daily Services activity
• Test Unlocked Pins: this function is to make sure the locked pin’s transaction has been updated in the database; if it has not been updated, then operator would be able to recalculate it and update the record