Nama Computer‘s application management services comprise system maintenance as well as system improvements, through maintenance plans that identify and remove potential threats to overall system stability.
By taking advantage of Nama Computer’s application management services and leveraging our global delivery capabilities, our clients gain benefits such as:
- Reduction in maintenance, support and enhancement costs
- Faster time to market for new initiatives
- Redeployment of client staff to mission-critical projects
- Price, quality, productivity and service guarantees with mutually agreed upon performance levels
- Long-term and mutually beneficial partnership
Nama Computer’s highly-skilled staff has significant experience overseeing large-scale application management projects. We employ a scalable staffing approach as well as a 24×7 virtual workday model to meet the specific needs of each client. Our team of experts has worked extensively with a wide range of technologies and has in-depth business knowledge that enables us to understand what our customers require from their systems.
To continually improve our application management capabilities, Nama Computer has established a research and development group focused on investigating new technologies, evaluating third-party vendor tools and developing our own tools. We invest a great deal of time, effort and funds to ensure our application maintenance services remain the best in the industry and deliver strong competitive advantages to our clients.
Our approach to application management consists of three main phases, each with specific deliverables and performance measurements:
- Preparation and planning phase
- Assimilation and transition phase
- Steady state phase
Throughout each phase, there is a strong emphasis on performance measurement and change management. From the beginning of an engagement, we work with you to establish how performance will be measured. These mutually agreed-upon performance levels are then monitored throughout the entire project to ensure the project’s objectives are achieved.
We maintain clients’ applications through multi-year outsourcing relationships, freeing up their resources to focus on more strategic initiatives. Nama Computer also offers application transformation and modernization (ATM) services to help clients enhance the performance and manageability of their legacy applications.